impact.com system status

All Systems Operational

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Welcome to impact.com's home for real-time information on system performance and availability. If there is a disruption in service, incident notes will be updated here. Subscribing to updates is the best way to stay informed about any issues affecting the performance of the impact.com platform.

Uptime over the past 90 days. View historical uptime.
Reporting ? Operational
Platform Web Portal ? Operational
Platform Mobile App ? Operational
Web / UTT Tracking ? Operational
API Tracking ? Operational
Batch FTP Tracking ? Operational
Webhook / Postbacks ? Operational
Platform API ? Operational
Ad Serving ? Operational
Product Catalog ? Operational
Data Exports and Jobs ? Operational
System Emails ? Operational
90 days ago
99.99 % uptime
Today
Regulated Compliance ? Operational
Marketing Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Platform Web Portal
Fetching
Platform Web Portal
Fetching
Web Tracking
Fetching
Platform API
Fetching
Tracking Uptime
Fetching
Jul 4, 2025

No incidents reported today.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025
Partial Degradation in Report Functionality
Resolved - This incident has been resolved.
Jun 30, 17:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 17:34 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 30, 16:58 UTC
Investigating - We are currently investigating intermittent issues affecting reporting and Data Lab reporting across the platform. Tracking functionality remains unaffected. We will provide updates as soon as more information becomes available.
Jun 30, 14:43 UTC
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
General Reporting Delay
Resolved - This incident has been resolved.
Jun 26, 18:20 UTC
Monitoring - The initial issue has been identified and fix and we are monitoring the results.
Jun 26, 14:15 UTC
Identified - We're currently experiencing reporting delays, but tracking is unaffected.

We are investigating the issue and will provide an update as quickly as possible.
Jun 26, 11:22 UTC
Jun 25, 2025
Data Lab Maintenance
Resolved - This incident has been resolved.
Jun 25, 21:15 UTC
Investigating - We are currently rolling out a new version of Data Lab. During this deployment, users may experience intermittent behavior. We appreciate your patience and understanding as we complete the release.
Jun 25, 21:09 UTC
Jun 24, 2025
Shopify Conversions Outage
Resolved - This incident has been resolved.
Jun 24, 09:20 UTC
Monitoring - The fix has been implemented and is currently being monitored. Conversions that occurred during the outage are being replayed, and we expect to be fully caught up within the next 24 hours.
The team is still actively working on a fix to sync Shopify Product Catalogs.
Jun 9, 20:20 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 9, 08:04 UTC
Investigating - We are currently investigating this issue.
Jun 9, 07:56 UTC
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025
Maintenance of Reporting Infrastructure
Completed - The scheduled maintenance has been completed.
Jun 21, 21:03 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 21, 18:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 15:00 UTC
Scheduled - Please be aware that impact.com is conducting routine maintenance to its reporting services on Saturday, 21st of June 2025, between 15:00 and 19:00 UTC.
Though reports will continue to be available, the data reported will be delayed during the maintenance window. We expect reports to be caught up by 21:00 UTC.
Note that tracking will remain unaffected.
We appreciate your patience.
Jun 4, 01:33 UTC
Jun 20, 2025

No incidents reported.

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