impact.com system status

All Systems Operational

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Welcome to impact.com's home for real-time information on system performance and availability. If there is a disruption in service, incident notes will be updated here. Subscribing to updates is the best way to stay informed about any issues affecting the performance of the impact.com platform.

Uptime over the past 90 days. View historical uptime.
Reporting Operational
Platform Web Portal Operational
Platform Mobile App Operational
Web / UTT Tracking Operational
API Tracking Operational
Batch FTP Tracking Operational
Webhook / Postbacks Operational
Platform API Operational
Ad Serving Operational
Product Catalog Operational
Data Exports and Jobs Operational
System Emails Operational
90 days ago
100.0 % uptime
Today
Regulated Compliance Operational
Marketing Website Operational
Storefront Plugins Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Platform Web Portal
Fetching
Platform Web Portal
Fetching
Web Tracking
Fetching
Platform API
Fetching
Tracking Uptime
Fetching
Jan 27, 2026

No incidents reported today.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Release 1.194
Completed - The scheduled maintenance has been completed.
Jan 23, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 23:30 UTC
Scheduled - We are deploying new features and enhancements. The platform web portal app might become intermittently unavailable.
Jan 22, 21:03 UTC
Jan 22, 2026
Click Reporting Delay
Resolved - This incident has been resolved.
Jan 22, 17:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 22, 16:10 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 22, 14:51 UTC
Investigating - Our click reporting is currently delayed. We are investigating the issue and will provide an update as quickly as possible.

All non-click related reporting is up to date, and tracking is unaffected.
Jan 22, 14:21 UTC
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026
Conversion Processing Delay (Tracking Unaffected)
Resolved - This incident has been resolved.
Jan 14, 07:47 UTC
Monitoring - We are currently seeing a delay in our upstream conversion event processing pipelines for a subset of our brands. Customers may see a delay of up to 3 hours for data related to these brands to appear in reports.
We are actively working on scaling throughput to clear the backlog faster.
Jan 14, 00:38 UTC
Jan 13, 2026
General Reporting Delay (Tracking Unaffected)
Resolved - This incident has been resolved.
Jan 13, 14:19 UTC
Update - We are continuing to monitor for any further issues.
Jan 13, 14:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 13:53 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 13, 11:59 UTC
Investigating - We're currently experiencing reporting delays, but tracking is unaffected. We are investigating the issue and will provide an update as quickly as possible.
Jan 13, 11:03 UTC
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