impact.com system status
All Systems Operational

About This Site

Welcome to impact.com's home for real-time information on system performance and availability. If there is a disruption in service, incident notes will be updated here. Subscribing to updates is the best way to stay informed about any issues affecting the performance of the impact.com platform.

Uptime over the past 90 days. View historical uptime.
Reporting ? Operational
Platform Web Portal ? Operational
Platform Mobile App ? Operational
Web / UTT Tracking ? Operational
API Tracking ? Operational
Batch FTP Tracking ? Operational
Webhook / Postbacks ? Operational
Platform API ? Operational
Ad Serving ? Operational
Product Catalog ? Operational
Data Exports and Jobs ? Operational
System Emails ? Operational
90 days ago
100.0 % uptime
Today
Regulated Compliance ? Operational
Marketing Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Platform Web Portal
Fetching
Platform Web Portal
Fetching
Web Tracking
Fetching
Platform API
Fetching
Tracking Uptime
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Past Incidents
Sep 12, 2024

No incidents reported today.

Sep 11, 2024
Web Portal Errors
Resolved - This incident has been resolved.
Sep 11, 15:56 UTC
Monitoring - A fix has been implemented and we are monitoring the result.
Sep 11, 15:29 UTC
Update - The impact.com platform is currently experiencing an outage due to an issue with one of our upstream service providers. We understand the inconvenience this may cause and want to assure you that our team is actively working on resolving the problem.

Our technical team is in direct communication with the vendor to expedite a resolution.

We appreciate your patience and understanding during this time. Our top priority is to restore full functionality as quickly as possible.
Sep 11, 15:27 UTC
Update - We continue to work with our upstream partners investigating the issue. Reminder that tracking is unaffected.
Sep 11, 13:24 UTC
Investigating - The web portal application is experiencing intermittent errors. We are actively working to resolve the issue. Tracking is unaffected.
Sep 11, 09:48 UTC
Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024
Maintenance of Reporting Infrastructure
Completed - The scheduled maintenance has been completed.
Aug 31, 17:04 UTC
Verifying - Verification is currently underway for the maintenance items.
Aug 31, 16:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 15:00 UTC
Scheduled - We will be performing scheduled system maintenance, so users may experience intermittent issues with reporting until we finish (which should be around 10:00 am PDT). Don't worry -- tracking will NOT be affected. There will, however, be up to a 2-hour delay for the processing and reporting of tracked data.
Aug 19, 15:16 UTC
Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

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