General Reporting Delay - Actions only (Tracking Unaffected)
Identified - The issue has been identified and a fix is being implemented.
Oct 21, 2026 - 21:08 UTC
Investigating - We are currently experiencing delays in processing and reporting conversion/action events.
Tracking is unaffected.
We are investigating the issue and will provide an update as soon as possible.
Thank you for your patience.
Oct 21, 2026 - 20:23 UTC

About This Site

Welcome to impact.com's home for real-time information on system performance and availability. If there is a disruption in service, incident notes will be updated here. Subscribing to updates is the best way to stay informed about any issues affecting the performance of the impact.com platform.

Uptime over the past 90 days. View historical uptime.
Reporting Degraded Performance
Platform Web Portal Operational
Platform Mobile App Operational
Web / UTT Tracking Operational
API Tracking Operational
Batch FTP Tracking Operational
Webhook / Postbacks Operational
Platform API Operational
Ad Serving Operational
Product Catalog Operational
Data Exports and Jobs Operational
System Emails Operational
Regulated Compliance Operational
Marketing Website Operational
Storefront Plugins Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Platform Web Portal
Fetching
Platform Web Portal
Fetching
Web Tracking
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Platform API
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Tracking Uptime
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Oct 21, 2026

Unresolved incident: General Reporting Delay - Actions only (Tracking Unaffected).

Oct 20, 2026

Cloud Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 05:00 UTC
Scheduled - Please be aware that impact.com will be conducting routine infrastructure maintenance on Tuesday, October 20, 2026, between 05:00 and 07:00 UTC.

Please note that tracking will remain unaffected during this window. We appreciate your patience.
Oct 12, 11:46 UTC

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

Maintenance of Reporting Infrastructure
Completed - The scheduled maintenance has been completed.
Oct 17, 21:19 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 17, 18:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 15:00 UTC
Scheduled - Please be aware that Impact is conducting routine maintenance on its reporting services on Saturday, October 17th, 2026, between 15:00 and 18:00 UTC.
Although reports will remain available, reported data may be delayed during the maintenance window.
We expect reports to be caught up by 19:00 UTC.
Note that tracking will remain unaffected.
We appreciate your patience.
Oct 7, 22:31 UTC

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Release 1.204
Completed - The scheduled maintenance has been completed.
Oct 14, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 23:00 UTC
Scheduled - We are deploying new features and enhancements. The platform web portal app might become intermittently unavailable.
Oct 13, 20:22 UTC

Oct 13, 2026

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

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