impact.com system status

All Systems Operational

About This Site

Welcome to impact.com's home for real-time information on system performance and availability. If there is a disruption in service, incident notes will be updated here. Subscribing to updates is the best way to stay informed about any issues affecting the performance of the impact.com platform.

Reporting Operational
Platform Web Portal Operational
Platform Mobile App Operational
Web / UTT Tracking Operational
API Tracking Operational
Batch FTP Tracking Operational
Webhook / Postbacks Operational
Platform API Operational
Ad Serving Operational
Product Catalog Operational
Data Exports and Jobs Operational
System Emails Operational
90 days ago
100.0 % uptime
Today
Regulated Compliance Operational
Marketing Website Operational
Storefront Plugins Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Platform Web Portal
Fetching
Platform Web Portal
Fetching
Web Tracking
Fetching
Platform API
Fetching
Tracking Uptime
Fetching
Dec 13, 2025

No incidents reported today.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Resolved - The Advocate product navigation and access disruptions have been resolved. We apologize for any inconvenience.

Should you continue to experience anything out of the ordinary, please try navigating to another page within Advocate before trying again. If you need help, our Customer Solutions team is happy to help (Need Help? > Tickets).

Dec 11, 21:58 UTC
Identified - We are currently experiencing an issue impacting navigation and access within the Advocate product. You may notice missing navigation items or be unable to access certain core pages. Our team has identified the root cause and is actively working to resolve the issue as quickly as possible. We will share updates as soon as they are available. Thank you for your patience.
Dec 11, 19:11 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 23:00 UTC
Scheduled - We are deploying new features and enhancements. The platform web portal app might become intermittently unavailable.
Dec 10, 20:04 UTC
Dec 10, 2025
Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Resolved - The platform disruptions have been resolved by the upstream provider. We apologize for any inconvenience.

Should you continue to experience anything out of the ordinary please contact our Customer Solutions team (Need Help? > Tickets).

Dec 5, 09:46 UTC
Monitoring - The upstream provider has implemented a fix to resolve the platform disruptions and we are monitoring the results.
Dec 5, 09:28 UTC
Identified - We're currently experiencing platform session disruptions. We have identified the issue and we’re working with the upstream provider.
Dec 5, 09:19 UTC
Update - We are continuing to investigate this issue.
Dec 5, 09:12 UTC
Investigating - We're currently experiencing platform session disruptions. We are investigating the issue and will provide an update as quickly as possible.
Dec 5, 08:58 UTC
Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.