Impact Status

All Systems Operational

About This Site

Welcome to Impact's home for real-time information on system performance and availability. If there is a disruption in service, incident notes will be updated here. Subscribing to updates is the best way to stay informed about any issues affecting the performance of the Impact platform.

Reporting Operational

Platform Web Portal Operational

Web Tracking Operational

Mobile App Tracking Operational

Batch FTP Tracking Operational

Call Tracking Operational

Platform API Operational

Ad Serving Operational

Tag Manager Script Serving Operational

Product Catalog Operational

Marketing Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Platform Web Portal

Fetching

Platform Web Portal

Fetching

Web Tracking

Fetching

Platform API

Fetching

Tracking Uptime

Fetching

Past Incidents

Dec 9, 2022

No incidents reported today.

Dec 8, 2022

No incidents reported.

Dec 7, 2022

No incidents reported.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

Intermittent disruptions with reports and APIs

Resolved - Our engineers have confirmed that reports and APIs are back to normal.
Dec 3, 09:17 UTC

Monitoring - Reports, including the graph you see on your dashboard and API are back to normal. We are monitoring for any additonal disruptions.
Dec 3, 08:43 UTC

Update - Our team is still working diligently to get all reports in your account and APIs back to normal.

Please note that tracking and the actual data are not affected, just how you are able to view and collect that data. Your data should be back to normal in your account over the next couple of hours.
Dec 3, 06:52 UTC

Identified - We are experiencing intermittent disruptions with reports, including the graph you see on your dashboard and API. We are currently working with our service providers and are re-routing traffic /reports to get things back to normal as quickly as possible.

Please note that tracking and the actual data are not affected, just how you are able to view and collect that data. We will provide an update shortly on the progress.
Dec 3, 06:09 UTC

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.