All Systems Operational

About This Site

Welcome to Impact's home for real-time information on system performance and availability. If there is a disruption in service, incident notes will be updated here. Subscribing to updates is the best way to stay informed about any issues affecting the performance of the Impact platform.

Reporting ? Operational
Platform Web Portal ? Operational
Web Tracking ? Operational
Mobile App Tracking ? Operational
Batch FTP Tracking ? Operational
Call Tracking ? Operational
Platform API ? Operational
Ad Serving ? Operational
Tag Manager Script Serving ? Operational
Product Catalog ? Operational
Marketing Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance of Reporting Infrastructure Feb 4, 2023 16:00-18:00 UTC
Please be aware that Impact is conducting a scheduled system maintenance to its reporting services on Saturday, 4th February 2023 between 16:00 and 18:00 UTC.
Action Listing and Performance reports might experience downtime during the maintenance window.
We expect reports to be caught up by 19:00 UTC. Note that tracking will remain unaffected.
We appreciate your patience.

Posted on Jan 24, 2023 - 02:25 UTC
Platform Web Portal
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Platform Web Portal
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Web Tracking
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Platform API
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Tracking Uptime
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Past Incidents
Feb 2, 2023

No incidents reported today.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Completed - The scheduled maintenance has been completed.
Jan 25, 02:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 00:30 UTC
Scheduled - We are deploying new features and enhancements. Member portal might become intermittently unavailable.
Jan 24, 23:03 UTC
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023
Resolved - This incident has been resolved.
Jan 20, 19:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Data catch up is in progress.

Jan 20, 19:05 UTC
Identified - Our action processing system is currently experiencing some delays affecting action reporting (currently around 5 hours for some clients). We are actively looking into the issue and hope to update with an ETA for a resolution soon. Tracking remains unaffected.
Jan 20, 15:29 UTC
Completed - The scheduled maintenance has been completed.
Jan 20, 02:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 01:00 UTC
Scheduled - We will be performing regularly scheduled updates to the Impact Data Lab during this time. Data Lab will be temporarily unavailable. (5PM PDT, 8PM EDT, 1AM GMT, 9AM China Standard Time)
Jan 19, 23:41 UTC
Jan 19, 2023

No incidents reported.