Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 2025 - 17:01 UTC
Investigating - We are experiencing reduced performance on conversion tracking in the APAC region with customers integrated via the storefront plugins. We are investigating the issue.
Jan 13, 2025 - 10:26 UTC
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Reporting
?
Operational
Platform Web Portal
?
Operational
Platform Mobile App
?
Operational
Web / UTT Tracking
?
Operational
API Tracking
?
Operational
Batch FTP Tracking
?
Operational
Webhook / Postbacks
?
Operational
Platform API
?
Operational
Ad Serving
?
Operational
Product Catalog
?
Operational
Data Exports and Jobs
?
Operational
System Emails
?
Operational
90 days ago
100.0
% uptime
Today
Regulated Compliance
?
Operational
Marketing Website
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jan 9, 15:04 UTC
Monitoring -
The issue has been addressed and reporting data is quickly catching up. We expect everything to be up-to-date in about 1 hour.
Jan 9, 07:09 UTC
Identified -
We're currently experiencing reporting delays, but tracking is unaffected. We've identified the issue and are working on getting all data caught up as quickly as possible.
Jan 9, 04:46 UTC