Impact Status

All Systems Operational

About This Site

Welcome to Impact's home for real-time information on system performance and availability. If there is a disruption in service, incident notes will be updated here. Subscribing to updates is the best way to stay informed about any issues affecting the performance of the Impact platform.

Reporting Operational

Platform Web Portal Operational

Web Tracking Operational

Mobile App Tracking Operational

Batch FTP Tracking Operational

Call Tracking Operational

Platform API Operational

Ad Serving Operational

Tag Manager Script Serving Operational

Product Catalog Operational

Marketing Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance of Reporting Infrastructure Feb 4, 2023 16:00-18:00 UTC

Please be aware that Impact is conducting a scheduled system maintenance to its reporting services on Saturday, 4th February 2023 between 16:00 and 18:00 UTC.
Action Listing and Performance reports might experience downtime during the maintenance window.
We expect reports to be caught up by 19:00 UTC. Note that tracking will remain unaffected.
We appreciate your patience.
Posted on Jan 24, 2023 - 02:25 UTC

System Metrics Month Week Day

Platform Web Portal

Fetching

Platform Web Portal

Fetching

Web Tracking

Fetching

Platform API

Fetching

Tracking Uptime

Fetching

Past Incidents

Feb 2, 2023

No incidents reported today.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

Release 1.162

Completed - The scheduled maintenance has been completed.
Jan 25, 02:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 00:30 UTC

Scheduled - We are deploying new features and enhancements. Member portal might become intermittently unavailable.
Jan 24, 23:03 UTC

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

Action Reporting Delay

Resolved - This incident has been resolved.
Jan 20, 19:27 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Data catch up is in progress.
Jan 20, 19:05 UTC

Identified - Our action processing system is currently experiencing some delays affecting action reporting (currently around 5 hours for some clients). We are actively looking into the issue and hope to update with an ETA for a resolution soon. Tracking remains unaffected.
Jan 20, 15:29 UTC

Data Lab Updates

Completed - The scheduled maintenance has been completed.
Jan 20, 02:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 01:00 UTC

Scheduled - We will be performing regularly scheduled updates to the Impact Data Lab during this time. Data Lab will be temporarily unavailable. (5PM PDT, 8PM EDT, 1AM GMT, 9AM China Standard Time)
Jan 19, 23:41 UTC

Jan 19, 2023

No incidents reported.