All Systems Operational

About This Site

Welcome to Impact's home for real-time information on system performance and availability. If there is a disruption in service, incident notes will be updated here. Subscribing to updates is the best way to stay informed about any issues affecting the performance of the Impact platform.

Reporting ? Operational
Platform Web Portal ? Operational
Web Tracking ? Operational
Mobile App Tracking ? Operational
Batch FTP Tracking ? Operational
Call Tracking ? Operational
Platform API ? Operational
Ad Serving ? Operational
Tag Manager Script Serving ? Operational
Product Catalog ? Operational
Marketing Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Platform Web Portal
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Platform Web Portal
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Web Tracking
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Platform API
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Tracking Uptime
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Past Incidents
May 30, 2023

No incidents reported today.

May 29, 2023

No incidents reported.

May 28, 2023
General platform incident
Resolved - This incident has been resolved.
May 28, 05:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 28, 04:51 UTC
Identified - We're currently experiencing a platform outage. Member portal is unavailable, as well as most API endpoints. Tracking is unaffected and all events will be processed as soon as the platform is back to normal operation.

Our engineers are working diligently to resolve this issue and will provide additional updates once available.
May 28, 04:28 UTC
May 27, 2023
General Platform Incident
Resolved - This incident has been resolved.
May 27, 10:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 27, 10:20 UTC
Identified - The issue has been identified and a fix is being implemented.
May 27, 10:12 UTC
Investigating - We're currently experiencing a platform outage. Our engineers are working diligently to resolve this issue and will provide additional updates once available.
May 27, 09:33 UTC
General Platform Incident
Resolved - This incident has been resolved.
May 27, 09:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 27, 08:53 UTC
Identified - The issue has been identified and a fix is being implemented.
May 27, 08:28 UTC
Investigating - We're currently experiencing an outage on our web platform. Our engineers are working diligently to resolve this issue and will provide additional updates once available.
May 27, 08:22 UTC
May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023
Release 1.166
Completed - The scheduled maintenance has been completed.
May 18, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 23:30 UTC
Scheduled - We are deploying new features and enhancements. Member portal might become intermittently unavailable.
May 17, 21:58 UTC
May 17, 2023
May 16, 2023

No incidents reported.

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