General platform incident

Incident Report for impact.com

Resolved

This incident has been resolved.

Posted May 28, 2023 - 05:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 28, 2023 - 04:51 UTC

Identified

We're currently experiencing a platform outage. Member portal is unavailable, as well as most API endpoints. Tracking is unaffected and all events will be processed as soon as the platform is back to normal operation.

Our engineers are working diligently to resolve this issue and will provide additional updates once available.

Posted May 28, 2023 - 04:28 UTC

This incident affected: Platform Web Portal and Platform API.