General Platform Incident- Identified the Issue

Incident Report for impact.com

Resolved

The Advocate product navigation and access disruptions have been resolved. We apologize for any inconvenience.

Should you continue to experience anything out of the ordinary, please try navigating to another page within Advocate before trying again. If you need help, our Customer Solutions team is happy to help (Need Help? > Tickets).
Posted Dec 11, 2025 - 21:58 UTC

Identified

We are currently experiencing an issue impacting navigation and access within the Advocate product. You may notice missing navigation items or be unable to access certain core pages. Our team has identified the root cause and is actively working to resolve the issue as quickly as possible. We will share updates as soon as they are available. Thank you for your patience.
Posted Dec 11, 2025 - 19:11 UTC
This incident affected: Platform Web Portal.
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